Privacy Policy
Version 1.0 · Updated 2026-06-01
1. What we collect
Account details: your verified mobile number, name, and optional email. Booking data: venues, slots, amounts, and receipts for bookings you make. Device & usage data: app version, device type, and approximate location (only if you allow it) to show turfs near you.
2. How we use it
To operate the service: confirming bookings, issuing receipts, processing refunds, and sending you booking updates. To improve discovery: showing nearby venues and relevant slots. We send promotional messages only on channels you've enabled in Notification Settings.
3. What we share
Venue owners see the name on bookings made at their ground — never your full contact details. Payments are handled by a regulated payment gateway; we never store your card number, UPI PIN, or banking credentials. We don't sell your personal data to anyone.
4. Location
Location access is optional. It's used only to detect your city and sort venues by distance. You can deny it and select your area manually — every feature still works.
5. Security & retention
Your session and identity are stored encrypted on your device and in transit. We keep booking records for as long as your account is active, and as required for tax and dispute obligations after that.
6. Your controls
You can edit your profile, change notification channels, or delete your account from the Profile tab at any time. Deleting your account removes your profile and personal data per our retention policy; completed transaction records may be retained where the law requires it.
7. Contact
Privacy questions or requests? Write to support@mygamebooking.com.